Questions and answers
What people ask before they start: cost, privacy, Somali, files and more.
- Is ZitTalent really free?
- Yes. Creating a CV, cover letters and a professional profile, and using the career tools, is free. We never ask for a payment card. The AI tools have fair daily limits so they stay free for everyone.
- Do I need an account?
- No, not to write a CV, explain a job advert or check a job against your CV. A free account lets you save your CVs and open them on any phone, build your professional profile and open the interview lessons.
- Can I write in Somali?
- Yes. Write in Somali, English or a mix. The AI CV builder turns your words into clear, professional English and keeps your facts: it never adds jobs, dates or qualifications you did not give. Always read the result and edit anything you want.
- Will my CV work with online application systems (ATS)?
- Your PDF keeps real, selectable text with standard section headings, which these systems can read. For online application portals, the simpler one-column designs are the safest choice.
- What files can I upload?
- A CV in Word (.docx), PDF, or plain text, up to 5 MB. We read the text to fill in the form; the file itself is not kept.
- Who can see my information?
- Your drafts and saved CVs are private. Your professional profile is public only after ZitTalent has checked and approved it, and only if you chose to make it public. Then it also appears in the list of profiles on ZitTalent, with the parts you chose to show. Employers cannot see your drafts.
- What is the difference between my CV, My CVs and my profile?
- Your CV is a document you download and send as a PDF. My CVs is the private list of CVs saved to your account. Your profile is a web page with one link, zittalent.com/@your-name, that shows your work with photos and lets people download your CV.
- What happens to the text I give the AI?
- It is sent to our AI provider, OpenAI, only to create your result. We don't keep what you paste or the files you upload. The Privacy Policy explains the details.
- How do I delete my information?
- Delete CVs in My CVs, and hide your profile from your dashboard, at any time. To close your account and delete everything, email support@zittalent.com from your account's email address; we delete it within 30 days.
- Does ZitTalent list jobs?
- Not at the moment. When you find a job, paste its advert into Job Explainer to understand it, or into Job Match to compare it with your CV.
- Are the scholarships on ZitTalent real?
- Yes. Every scholarship comes from its official source, and each page links to the official website and the official application. We explain it in simple words and say clearly whether Somali applicants can apply. Check the official page before you apply: dates and rules can change.
- Does ZitTalent choose who gets a scholarship?
- No. We are not connected to any scholarship provider. The provider decides who is eligible and who is selected, and you apply on their official website. Applying is normally free: be careful with anyone who asks you to pay.
- Can I install ZitTalent like an app?
- Yes, for free. On Android, open zittalent.com in Chrome and choose Install when we offer it, or use “Install the app” at the bottom of any page. On iPhone, open it in Safari, tap Share, then “Add to Home Screen”. It then opens from your home screen like an app.
- Does ZitTalent use cookies?
- Only essential ones: to keep you signed in, remember your language and remember the notices you have seen. No advertising or tracking cookies. The Cookie Policy lists every one and lets you remove ZitTalent's data from your device.
- Is ZitTalent finished?
- ZitTalent is in beta: it is new, and we improve it every day. If something does not work or is hard to understand, tell us with “Send feedback” at the bottom of any page, on Telegram, or at support@zittalent.com. We read every message and fix what is wrong.
- Is there a community?
- Yes. Join the ZitTalent community on Telegram (t.me/zittalent_community) to hear about new tools, share ideas and feedback, and ask questions. News also goes to our channel, t.me/zittalent.
- How can I contact you?
- Email support@zittalent.com, in English or Somali. The Contact page shows what to include for help, a scholarship mistake, your data or a report. We read every message and answer as soon as we can.