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Lesson 4 of 4 · 6 min read
You suspect a colleague of exploitation or of taking money from beneficiaries
- Learn
Protection from sexual exploitation and abuse, PSEA, and zero tolerance for fraud are conditions of every donor grant. One unreported case can suspend a whole organisation, so every candidate, from driver to country director, is asked this question. Sexual exploitation is any exchange of aid, money, a job or a service for sex, including a “relationship” with a beneficiary; the power gap makes consent impossible. Fraud is asking beneficiaries for a share of their cash, a registration fee or “transport money”, or diverting items. Both have the same two rules: zero tolerance and mandatory reporting.
- 1Safety first. If someone is in immediate danger, make them safe: medical care, a protection referral, a private place to talk. Tell the person it is not their fault and that aid is free. Do not promise an outcome you do not control.
- 2Report the same day through the official channel: the PSEA focal point, the safeguarding hotline or email, the complaints and feedback mechanism, or the country director if your manager is involved. In writing, facts only: who, what, when, where, what you saw or were told. Suspicion is enough to report; certainty is the investigation's job.
- 3Do not investigate, do not confront the colleague, do not tell the team, and do not question the survivor for details. Confidentiality protects the survivor and the case; a tipped-off colleague destroys evidence and threatens witnesses.
- 4Cooperate with the investigation, keep your own dated notes, and keep the survivor's identity to the fewest people possible. Retaliation against anyone who reports is itself misconduct.
- 5Prevent it every day: tell communities that aid is free and how to complain, never collect money from beneficiaries for any reason, never meet a beneficiary alone for a “private” talk, and follow the code of conduct you signed.